Monday September 20, 2004
Remember the entry I wrote last week, featuring Lush Cosmetics
in juxtaposition to nasty big corporate conglomerates who have lost sight of their customers among other things?
Well, right now I'm a little speechless... you see, I had been busy figuring out what I wanted to buy from Lush, which inspired the post. Then I sent the lush.au team a link to said post, mainly cos I'm a pr/marketing girl myself and I like to know when I'm spanking my target audience in a manner that pleases them. I figured they would too.
I was right. And apparently they liked it.
In fact, they liked it so much that when they packed up my order, they thought to drop a little something (with a 5ml perfume instead of the 30ml in the link) in the box along with everything else!
*does cartwheels around the house*
THANK YOU Lush! THANK YOU THANK YOU THANK YOU! Now there's a company who knows how to do business - by keeping their customers happy (and not just with their heavenly aromatherapy). I know I'll certainly be telling more people in Adelaide to start ordering online. And it's not like they had to convince me. I was already a loyal customer. The products are unique and quite frankly sell themselves.
And if that's not enough to convince you of their coolness, no-one can resist a company with hilariously in-depth answers to questions like "Why did Nostradamus get it wrong and how far out do you think he was?", "Which dog has the deepest woof?", "How do you explain the current slump in the American economy?", and "Are you lot bonkers or what?" in their FAQ.
See? Kewler than Fonzie.
posted by goldie @ 07:41 PM on 09.20.04
you lucky thing, i love Lush! Dida is more than a bit jealous! Next time you put an order in, let me know and we can split shipping costs!
that rocks. i am so jealous.
Oh man! I love Lush! You are so lucky! I need to get some more Lush.
I found Lush last week. I found them in a very big way, and now my house is very girlie-scented and overwhelming.
How could I have lived all these years without Lush? Isn't there some law prohibiting that?
So glad we have another favorite in common, babe.
Wow! Talk about a spiffy way to thank you for the positive referrals! That is absolutely awesome.
Congratulations!! Now I have to find out if Lush is an Aussie-only thing, or if we "over here" can get 'em too.
Free crap is always a good thing! Kewler than Fonzie - heh heh that was one of my favorite shows.
dida: if you keep speaking in the third person, goldie is going to get totally weirded out. And sure, splitting delivery charges always works for me ;).
Jules and Ash: yay! more sisters in Lush!
Helen: darls, it's almost disturbing how much we have in common sometimes *laughs*. just goes to show how similar we all are, no matter how many miles divide us =D
Rose: there most certainly is Lush available in your part of the world - check out their site.
Lori: I LOVE HAPPY DAYS!